Overview
Our refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund.
Refunds
Refunds are eligible for orders with out-of-stock items. We will send you an email to notify you that the items you ordered are out-of-stock. We also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hosusanss@yahoo.com.sg.
Multiple Shipping Addresses
We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.
International Shipping
For delivery to countries other than Singapore, please email us for more details at hosusanss@yahoo.com.sg
Need help?
Contact us at hosusanss@yahoo.com.sg for questions related to refunds.